Pick the right channel
- Sales enquiries: sales@helpdash.io — we reply within one business day.
- Customer support: support@helpdash.io — existing customers should also raise a ticket from inside their workspace for priority handling.
- Privacy & data requests: privacy@helpdash.io — UK GDPR subject access requests, data portability, deletion requests.
- Security disclosures: security@helpdash.io — responsible disclosure welcome; PGP key on request.
Office
Helpdash Ltd, registered in England & Wales.
London, United Kingdom.
Support hours
Standard customer support is staffed during UK business hours (Mon-Fri, 09:00–18:00 BST). Enterprise customers with 24x7 phone support have a separate dedicated number issued at contract signature.