Feature 01 / 04
Per-workspace, not per-seat
We don’t want your team size to be the reason you can’t afford a helpdesk. Workspace pricing is the line we won’t cross.
About
A helpdesk built for the way support actually scales
We started Helpdash because every helpdesk we tried punished us for running support across multiple brands — either per-seat pricing, or “contact sales for white-label”. We built the alternative.
Mission
Make running a helpdesk feel like running one tool, not five
Support teams shouldn’t need a ticket tool, a chat tool, a knowledge base, an automation engine, and a separate “portal builder”. Helpdash is one workspace — under your customer’s domain, in your customer’s language — with all of it stitched together by the same audit log and the same SLA clock.
- 2023
- Founded
- 11
- People
- 12k+
- Workspaces live
- 99.94%
- Uptime, last 365d
What we believe
Four operating principles, hard-coded into how we build
Feature 02 / 04
Honest about the gap
We publish comparison tables, mark features as “Enterprise-only at competitor X”, and tell you what we’re still working on.
Feature 03 / 04
Tenant isolation by default
Multi-tenant isn’t a tag we slapped on. It’s the foundation: query-layer scope, team-level RBAC, per-workspace storage.
Feature 04 / 04
Build it, ship it, run it
Every Helpdash engineer is on a rotation that handles real customer tickets. The product runs on the product.
Want to build with us?
We’re hiring engineers, designers, and support leads who’ve felt the gap themselves.