Priced per workspace, not per seat.
Team members are included in the plan rather than charged individually. Growing the team should not be the reason a support tool stops making sense.
Helpdash is a customer support workspace: tickets, live chat, a knowledge base, automation and reporting in one place, with room for the several brands a growing team ends up serving.
A support team should not need a ticket system, a chat tool, a knowledge base, an automation engine and a separate portal builder that never quite agree with each other.
Helpdash keeps those in one workspace, so a conversation that starts in website chat and continues by email stays one conversation, with one owner, one service deadline and one record of what happened. The team’s knowledge, the customer’s history and the rules that move work along are part of the same product rather than four integrations away.
Start with the shared inboxHelpdash is built and operated by Pixhelm LTD, a company registered in England & Wales and based in London.
Team members are included in the plan rather than charged individually. Growing the team should not be the reason a support tool stops making sense.
Brand identity, sender details and portal settings are configurable inside a workspace, and a separate workspace is available where a separate tenant boundary is needed.
Roles, granular permissions and agent groups keep authoring, publishing, reporting and administration separable. Integrations inherit their owner’s permissions rather than exceeding them.
This site describes capabilities that exist in the product today. Where something is a demonstration, an illustration or a dated snapshot, the page says so.
Fourteen days with the full feature set, and no card to hand over first.
Give your customers your best.
Give your team a workspace that helps.