More than a help desk. A little more human. Meet your new workspace
About Helpdash

Less chaos.
More care.

Helpdash is a customer support workspace: tickets, live chat, a knowledge base, automation and reporting in one place, with room for the several brands a growing team ends up serving.

Pixhelm LTD Registered company London, England & Wales
12 Languages this website ships in each of them
Per workspace How pricing works from $29 a month, members included
Multi-tenant How the product is built workspace-scoped data and access

One tool, not five.

A support team should not need a ticket system, a chat tool, a knowledge base, an automation engine and a separate portal builder that never quite agree with each other.

Helpdash keeps those in one workspace, so a conversation that starts in website chat and continues by email stays one conversation, with one owner, one service deadline and one record of what happened. The team’s knowledge, the customer’s history and the rules that move work along are part of the same product rather than four integrations away.

Start with the shared inbox

Where Helpdash comes from

Helpdash is built and operated by Pixhelm LTD, a company registered in England & Wales and based in London.

Read the privacy policy

What we hold to.

Priced per workspace, not per seat.

Team members are included in the plan rather than charged individually. Growing the team should not be the reason a support tool stops making sense.

Several brands, one place to work.

Brand identity, sender details and portal settings are configurable inside a workspace, and a separate workspace is available where a separate tenant boundary is needed.

Access is a decision, not a default.

Roles, granular permissions and agent groups keep authoring, publishing, reporting and administration separable. Integrations inherit their owner’s permissions rather than exceeding them.

Say what the product does.

This site describes capabilities that exist in the product today. Where something is a demonstration, an illustration or a dated snapshot, the page says so.

Have a look for yourself.

Fourteen days with the full feature set, and no card to hand over first.

Good conversations.
Great things ahead.

Give your customers your best.
Give your team a workspace that helps.

14 days to make yourself at home. No credit card needed.

Open your workspace.

Your team has its own address. Enter its name and we’ll take you there.

.helpdash.io

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