Feature 01 / 04
Per-workspace, not per-seat
We don’t want your team size to be the reason you can’t afford a helpdesk. Workspace pricing is the line we won’t cross.
About
We started Helpdash because every helpdesk we tried punished us for running support across multiple brands — either per-seat pricing, or “contact sales for white-label”. We built the alternative.
Mission
Support teams shouldn’t need a ticket tool, a chat tool, a knowledge base, an automation engine, and a separate “portal builder”. Helpdash is one workspace — under your customer’s domain, in your customer’s language — with all of it stitched together by the same audit log and the same SLA clock.
What we believe
Feature 01 / 04
We don’t want your team size to be the reason you can’t afford a helpdesk. Workspace pricing is the line we won’t cross.
Feature 02 / 04
We publish comparison tables, mark features as “Enterprise-only at competitor X”, and tell you what we’re still working on.
Feature 03 / 04
Multi-tenant isn’t a tag we slapped on. It’s the foundation: query-layer scope, team-level RBAC, per-workspace storage.
Feature 04 / 04
Every Helpdash engineer is on a rotation that handles real customer tickets. The product runs on the product.
We’re hiring engineers, designers, and support leads who’ve felt the gap themselves.
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