helpdash Architecture
White-label Support
A help desk that carries your client's branding — their domain, logo, colours and sender email — not the vendor's.
White-label support means the help center, emails and widget your customers see carry your (or your client's) branding — custom domain, logo, colour palette and sender email — rather than the software vendor's. For an agency or MSP, that's what makes support feel like a native part of the client's product.
White-labeling is most powerful combined with a multi-tenant architecture, so each brand's branding and data are isolated per workspace. In Helpdash, white-label domain, logo, palette and email are configured per workspace.