helpdashA separate branded desk per client, from one login.
Pricing is per workspace and members are included up to the plan cap, so adding a colleague is not a new line on the invoice.
See how pricing works Customers Built for teams
Built for teams
serving more than one brand.
From a two-person agency to a company running several white-label products, a Helpdash workspace keeps the same workflow — presented under your customer’s name rather than ours.
What Helpdash does
for multi-brand teams.
Statements about the product, not paid placements. No invented testimonials and no customer logos we have not been given permission to show.
Each brand with its own identity.
Brand identity, sender details, signatures and portal hosts are configurable, so the customer sees the name they recognise.
Explore workspaces and brandsService deadlines that follow your working day.
SLA policies use your workspace calendar and business hours, and escalation rules act before a deadline passes rather than after.
Explore SLA managementA chat widget in your customer’s language.
The website widget hands a conversation to an agent and can continue as a ticket when the answer needs more than a chat window.
Explore live chatFeedback that arrives with its ticket attached.
A rating and an optional comment after resolution sit next to the conversation and the agent, so a review reads both together.
Explore CSATA record of who changed what.
Roles and permissions separate administration from answering, and MCP tool calls produce audit entries for traceability.
Read about security and accessThree workspaces,
three different jobs.
Illustrative setups. The names, tickets and details below are fictional demonstrations of how a workspace can be arranged — they are not customer records.
Northwind StudioDesign agency
- Sarah Chen Refund question on plan upgrade open
- Jonas K. SSO redirect loops on Safari waiting
- Renata F. Webhook returning 500 on payment events solved
An agency layout: a separate branded desk per client, each with its own portal identity and language, all run from one login.
Vinda TelecomTelecom
- Aiman K. SIM activation stuck at step three open
- Petra T. Number port rejected by carrier open
- Daniyar A. Roaming charge dispute waiting
A white-label layout: several products under one roof, each with its own brand identity and portal, so end customers stay with the brand they know.
Lumen HealthHealthcare
- Mira S. Appointment reschedule request solved
- Lukas H. Patient portal login — reset needed open
- Renata F. Insurance form upload failing waiting
A process-minded layout: SLA policies follow the working calendar, and permissions keep administration separate from answering.
Fictional demonstration data. No live workspace is read or shown.
Find the setup
closest to yours.
This site ships in 12 languages, and so does the workspace your customers see.
SaaS teams Keep your customers moving forward. Agencies Many clients. A clearer way to care for them. Support teams Make a busy support day feel more manageable. MSPs Many clients. One place to serve them. Customer portal A place your customers can check for themselves. SLA management A promise you can actually keep. CSAT surveys The answer after the answer.